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Email us at stay@oranastay.com
Drive growth in your short term rental with our Orana Stay Digital Concierge
A short term rental property manager welcoming guests
Orana Stay is available in three styles and makes perfect hotel compendiums, and is there to drive the guest experience. Experience the difference with an Orana Stay Digital Compendium today
Orana Stay engages with your guests from the time they book until well after they have returned home

Choose the plan that’s right for you.

Orana Stay is the perfect solution for any accommodation provider, whether you’re just starting out or already have a thriving business. Our fully adaptive solution is designed to grow with you, providing support from the very first day. Start small and let us help you expand as your business grows.

5 star rating

Why Choose Us

Our Pricing

Hi there! At Orana Stay, we believe that every accommodation provider has unique needs, which is why we offer tailored pricing and services to meet your needs and budget.

Contact us today to learn more about our pricing options and how we can help enhance your guests’ experience while boosting your business. We can’t wait to help you succeed!

Self Service

Affordable entry level guidebook
$ 5
95
Monthly
  • 50 Property Cap
  • Guesty Integration
  • Hostaway Integration
  • OwnerRez Integration
  • Automated updating
  • Open AI Content

Stay Original

Our original
$ 8
95
Monthly
  • Everything In Self Service plus
  • 100 Property Cap
  • HomHero Integration
  • RMS Cloud Integration
  • Resly Integration
  • Cloudbeds Integration
  • Communication Center
  • Guest In-App Chat
  • Automated Messaging

Stay Plus

Guest Experience Powerhouse
$ 12
95
Monthly
  • Everything In Stay Original plus
  • 500 Property Cap
  • Streamline Integration
  • Integrated Shopping Cart
  • Guest Form Collection
  • Conditional Doorcode Logic
  • Early Checkin/Late Checkout
  • Stay Extensions

Stay Enterprise

The Ultimate Guest Experience
$ POA Monthly
  • Everything In Stay Plus plus
  • No Property Cap
  • Custom Integrations
  • Fully Branded
  • Guest Concierge Service
  • Fully Managed

Stay Self-Service

The Beginner Package
$ 3
95
/month
  • 50 Property Limit
  • 21 day FREE trial
  • Guesty PMS
  • OwnerRez PMS
  • Hostaway PMS
  • Auto Translations
  • Fully automated
  • Password free setup
  • Unlimited updates
  • 1 User
  • Local weather
  • Maps with directions
  • Auto restaurants
  • Auto attractions
  • Short URL
  • QR Code

Stay Original

The Original
$ 7
95
/month
  • PLUS:
  • 100 Property Limit
  • PMS integrations**
  • Property Managers
  • Hotels
  • Boutique Hotels
  • Resorts
  • Full service setup
  • Unlimited users
  • Unlimited content
  • Embed directions
  • Showcase gallery
  • Guest Chat
  • Communications
Popular

Stay Plus

Guest Experience Leader
$ 11
95
/month
  • PLUS:
  • 500 Property Limit
  • Shopping Cart
  • Stripe Integration
  • Fully Branded
  • Dedicated App

Stay Enterprise

The Ultimate Guest Experience
$ POA
  • PLUS:
  • 500+ Properties
  • Form Collection
  • Full Service
  • Guest Concierge
  • Full White Label
  • Optional Outsource

Why Choose Us

Cost-effective

Orana Stay provides a cost-effective solution for accommodation providers to provide guests with the information and services they need without additional staff or expenses.

Boosting customer satisfaction

By providing guests with relevant information and recommendations, Orana Stay can help to boost customer satisfaction and increase the chances of repeat business.

Easy to use

The service is user-friendly and easy to navigate, making it simple for guests to access the information they need.

Enhancing guest experience

Orana Stay helps to enhance the guest experience by providing relevant information and recommendations, making their stay more enjoyable and memorable.

Trusted By

Here are some of our customers using the Orana Stay guide to drive their guest experience…

Integrations

Here is a current list of our full integrations with your PMS…

FREE 21-Day Trial For Selected PMS Users

21 Day FREE Trial

Get started today with Stay Self-Service. A basic entry level guest ready solution, in under 15 minutes.

21 Day FREE Trial

Get started today with Stay Self-Service. A basic entry level guest ready solution for OwnerRez users, in under 15 minutes.

21 Day FREE Trial

Get started today with Stay Self-Service. A basic entry level guest ready solution for OwnerRez users, in under 15 minutes.

Testimonials

“We have found that guests who download the app onto their mobile device are more self-sufficient, and don't need to contact us to ask the frequently asked questions that tourists normally do. The app fits perfectly into our budget, and assists with a contactless guest experience. ”
gavin blake
14 Lovel St
“A simple and easily accessible way for our guests to get the information they need before, during and after their stay.”
round hotel logo
Yea Peppercorn

FAQ

There are several ways to promote your guide to your guests before and during their stay:

  1. Include the link to your guide in your booking confirmation email. This way, guests can access the guide as soon as they book their stay.

  2. Include the link to your guide in your pre-arrival email. This email should provide guests with information about their stay, such as check-in and check-out times, and how to access the guide.

  3. Print out QR codes for the guide and place them in key areas of your property, such as the lobby, guest rooms, and common areas. This makes it easy for guests to access the guide using their mobile devices.

  4. Use social media to promote your guide. Share the link to your guide on your property’s Facebook, Instagram, and Twitter accounts, and encourage guests to check it out.

  5. Use targeted advertising to promote your guide. Use platforms like Google Ads or Facebook Ads to reach potential guests who are searching for information about your area.

  6. Mention the guide in any customer review request and ask the guests to check it out

  7. Provide the guide as an option in your property’s guest services app, if you have one.

  8. Offer a small incentive for guests who use the guide such as a free drink or a discount on their next stay.

By promoting your guide in a variety of ways, you can increase the chances that guests will use it and have a better experience during their stay.

This Orana Software platform offers built-in analytics. We automatically track the usage of the guide, from the menus through to the content viewed.

The Orana Software platform uses a secure link that only you or authorized personnel can access. This link allows you to make updates to the guide’s content without having to go through the guide creation platform. This allows you to access and update your guide from any device with an internet connection.

  1. There are several ways to make your guide stand out from competitors:

    1. Personalize your guide: Customize the design and layout of your guide to reflect your property’s brand and style. Add your property’s logo, colors and images to give your guide a unique look and feel.

    2. Include unique and exclusive content: Offer information that is not easily found elsewhere. For example, you could include insider tips, hidden gems, or local secrets that guests wouldn’t find in a standard guidebook.

    3. Use interactive features: Use interactive features such as quizzes, polls, or augmented reality to make the guide more engaging and interactive. This will make your guide stand out from competitors and make it more memorable for guests.

    4. Offer value-added services: Consider offering additional services through your guide such as reservations, bookings, or special deals. For example, you could offer discounts on local activities or restaurants that are only available to guests who use your guide.

    5. Use data analytics: Use data analytics to track how guests are interacting with your guide and use that information to optimize the guide’s performance. Use that data to understand what content is resonating with guests and what is not.

    6. Keep it up-to-date: Regularly update the guide’s content to ensure that the information is accurate and up-to-date. This will show your guests that you care about providing them with the best experience possible.

    7. Make it accessible: Make sure your guide is easily accessible on different platforms and devices. This will ensure that guests can access the guide at any time, regardless of their device or location.

    By personalizing your guide and offering unique and engaging content, you can make your guide stand out from competitors and provide your guests with a memorable experience.

Yes, we are more than happy to assist you. We specialize in providing a fully white-labeled solution for your hotel or Airbnb. Our team will work closely with you to design and create a custom guide that will provide an exceptional experience for your guests. We understand the importance of keeping your guide up-to-date and current, and we will continue to maintain and update it as needed.

In addition to creating a personalized guide, we also offer a comprehensive integration service. This allows us to seamlessly integrate your guide into various platforms such as Property Management Systems (PMS), keyless entry systems and other relevant platforms. This provides an easy and efficient way for your guests to access the guide, and for you to manage and update it.

Our approach to data protection is unique in the industry, and we leave nothing to chance. We never store personal guest information on the device, all our data (including the guide) is encrypted and the guidebook actually never reads data directly from a database (for good reason).

We adopt a security first approach in everything we do, and you can rest assured that with over 20 years in the industry we know how to keep you and your guests secure.

You simply need to ask. We are already integrating with numerous property management systems, and in time we will make these publically available.

There are unfortunately still some property management systems who do not provide integrations, and for these we recommend you switch to a new solution to take advantage of the benefits this gives you.

Our plus version allows your business to promote, showcase and sell merchandise to your guests.

If you are interested in this please give us a call as it is far easier to explain this in person.

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