Amaze and Engage Delight Inform Educate Your Guests
We Continue Where Your Property Management Software (PMS) Ends
Designed from the ground up for property managers
Integrate & Automate
By utilizing property management software that is compatible with Orana Stay, you have the ability to fully integrate and automate your digital welcome book. This results in the seamless updating of over 80% of your guidebook using information you already possess. Additionally, we offer comprehensive integrations with Trip Advisor and Yelp, enabling your guests to receive incredible recommendations automatically.
EXTENDED BOOKINGS: By sharing your guide with them early on, it allows guests to plan activities and even find local attractions before they arrive.
“The volume of extended bookings that occurred after our customers went live with Orana Stay was a really unexpected benefit of the guest app.”
UPSELL: You have a captive audience, so your scope to upsell to your guests is unlimited. Perhaps there is a local winery, a theme part or fine dining nearby. Use this to showcase the area, but earn extra revenue for these opportunities.
The Return On Your Investment
TIME: Everyone knows how busy it gets in any accommodation industry. By implementing a modern guest experience app, you empower your guests to find out the answers they would otherwise contact you about. This frees up your time to build your business and also to focus your attention on engaging guests at a far higher level.
OTA FEES: Fees vary, but can be substantial. Encourage guests to book direct which enables you to offer a discount over the OTA and still make more money than you would otherwise. This does rely on you having an effective book-direct website, the rewards can be significant.
REVIEWS: The lifeblood of your business is exceptional reviews. Encourage guests to leave reviews via the app, plus promote your social media platforms to encourage engagement to drive bookings to your site.
BRAND: Your brand is the most important aspect of your business, and it needs to be marketed comprehensively. By creating a modern guest app, your brand is on your guests’ devices before, during and long after their stay. And when the time comes for their next vacation, they can find your accomodation easily, no getting lost in the sea of competing properties.