Seamless Integration: Orana Stay offers effortless integration capabilities with HomHero, unlocking the full potential of your digital guest guide and your property management software, HomHero. Easily integrate and automate information from HomHero, including custom fields, using our user-friendly software. But it doesn’t stop there – Orana Stay’s smart AI integrations can automatically populate your guidebook from HomHero with up-to-date content, ensuring guests always have the latest information at their fingertips for an amazing guest experience.
Robust Reservation Management: Simplify reservation management with Orana Stay, making it quick and hassle-free to personalize your guest guide with guest names and booking details from HomHero. Gain valuable insights into guest preferences and behaviors, allowing you to enhance their stay and helping you improce your property management. You can even customize the content based on individual guest preferences, ensuring a truly personalized experience.
Seamless Communication: Stay connected with guests throughout their journey and even beyond check-out, thanks to our communication hub. Keep them informed about the weather forecast and provide built-in maps with directions to local attractions, restaurants, and more. Restaurants and experiences automatically update to showcase the latest information, ensuring your guests are never presented with out-of-date information, it is all about driving an amazing guest experience.
Automated Updates: Orana Stay ensures automated updates from HomHero, virtually eliminating the need for dual information maintenance. This streamlined process not only saves valuable time but also allows you to focus on providing valuable content for your property management business. Plus, you have the flexibility to turn content on and off based on specific conditions when fully integrated with HomHero, ensuring your guests receive the right information at the right time.
Monetization Opportunities: Orana Stay provides your property management business an excellent opportunity to monetize your app by offering upsell opportunities to guests. Promote special services, amenities, or upgrades directly through the app, increasing your revenue while enhancing the guest experience. You can also earn referral income from other local businesses by partnering with them to promote their services to your guests.
The Ultimate Digital Guidebook: Orana Stay boasts a comprehensive digital guidebook complete with AI-driven restaurant recommendations, local events, attractions, and interactive maps. Seamlessly integrating this resource with HomHero enriches your website with valuable content. Guests can access the latest weather forecast, get directions to their chosen destinations, and explore personalized content tailored to their preferences.
Enhanced Guest Experience: Elevate the guest experience with Orana Stay and HomHero, anticipate their needs, and provide exceptional service. From the initial booking process to post-stay feedback, Orana Stay guarantees seamless interactions through its deep integration with HomHero. Keep guests engaged and informed throughout their stay, ensuring they have a memorable experience and come back.
Social Media Integration: Stay effortlessly connected with guests through integrated social media links, enabling them to share their experiences and engage with your property, ultimately boosting your online presence.
Direct Booking: Streamline the booking process with direct bookings through Orana Stay, linking back to your HomHero booking software. Offering guests, a convenient and user-friendly booking experience enhances customer satisfaction and really drives your guest experience.
Global Accessibility: Orana Stay ensures that your digital guidebook is accessible worldwide and ensures you speak your guest’s language no matter where they arrive from, with automatic translations available in 106 languages. This international reach expands your potential customer base and makes your content more accessible. But most of all, just imagine how happy a foreign guest is when they can fully understand everything you are presenting to them.
Unlock the potential of Orana Stay and HomHero today to enhance your guest experience, increase your revenue, and provide valuable, personalized content that keeps guests engaged throughout their stay. Turn every guest into a delighted advocate for your property, spreading the word and boosting your online reputation. And ultimately an amazing guest experience leads to 5-star reviews and repeat bookings.
We specialise in creating automated and fully integrated solutions that work. Because life is too short to be doing manual tasks.
EXTENDED BOOKINGS: By sharing your guide with them early on, it allows guests to plan activities and even find local attractions before they arrive.
The volume of extended bookings that occurred after our customers went live with Orana Stay was a really unexpected benefit of the guest app.
UPSELL: You have a captive audience, so your scope to upsell to your guests is unlimited. Perhaps there is a local winery, a theme part or fine dining nearby. Use this to showcase the area, but earn extra revenue for these opportunities.
TIME: Everyone knows how busy it gets in any accommodation type. By implementing a proper guest experience app you empower your guest to find out the answers they would otherwise contact you about. This frees up your time to build your busiess and also to focus your attention on engaging guests at a far higher level.
OTA FEES: Fees vary, but are substantial. If you can find an easy way to encourage guests to rebook direct, you then can offer a discount over the OTA and still make more money than you would otherwise. This does rely on you having a decent book-direct website, but the rewards can be enormous.
REVIEWS: The lifeblood of your business is exceptional reviews. Encourage guests to leave reviews via the app, plus promote your social media platforms to encourage engagement to drive bookings to your side.
BRAND: Your brand is the most important aspect of your business, and it needs to be marketed everywhere. By creating a guest app, your brand is on your guests device before, during and long after the stay. And they can find you against easily, no searching.