No basic integration here!
Orana Stay and CloudBeds are fully integrated, allowing all available information in CloudBeds to seamlessly flow into your digital guest guide via our simple code method, simply select the available information straight from our menu. Coupled with OpenAI, our guides are created in minutes, ready for guests to use.
Reservations flow into Orana Stay in real-time, allowing you to quick and easily personalise the guest guide with the guest’s name, booking information and so much more. Let our communication hub keep in touch with your guests throughout their journey, and beyond.
We specialize in creating automated and fully integrated solutions that work. Because life is too short and too busy to be doing manual tasks.
EXTENDED BOOKINGS: By sharing your guide with them early on, it allows guests to plan activities and even find local attractions before they arrive.
The volume of extended bookings that occurred after our customers went live with Orana Stay was a really unexpected benefit of the guest app.
UPSELL: You have a captive audience, so your scope to upsell to your guests is unlimited. Perhaps there is a local winery, a theme part or fine dining nearby. Use this to showcase the area, but earn extra revenue for these opportunities.
TIME: Everyone knows how busy it gets in any accommodation type. By implementing a proper guest experience app you empower your guest to find out the answers they would otherwise contact you about. This frees up your time to build your busiess and also to focus your attention on engaging guests at a far higher level.
OTA FEES: Fees vary, but are substantial. If you can find an easy way to encourage guests to rebook direct, you then can offer a discount over the OTA and still make more money than you would otherwise. This does rely on you having a decent book-direct website, but the rewards can be enormous.
REVIEWS: The lifeblood of your business is exceptional reviews. Encourage guests to leave reviews via the app, plus promote your social media platforms to encourage engagement to drive bookings to your side.
BRAND: Your brand is the most important aspect of your business, and it needs to be marketed everywhere. By creating a guest app, your brand is on your guests device before, during and long after the stay. And they can find you against easily, no searching.