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Orana Stay - Guest Experience Gurus

We engage and amaze your guests after they book!

Boutique hotels drive amazing guest experiences for hotel compendiums

Our Integration

No basic integration here!

Orana Stay and CloudBeds are fully integrated, allowing all available information in CloudBeds to seamlessly flow into your digital guest guide via our simple code method, simply select the available information straight from our menu. Coupled with OpenAI, our guides are created in minutes, ready for guests to use.

Reservations flow into Orana Stay in real-time,  allowing you to quick and easily personalise the guest guide with the guest’s name, booking information and so much more. Let our communication hub keep in touch with your guests throughout their journey, and beyond.

Orana Stay creates Room Level Guides

Our Services

Digital Guide

Our digital guides are built from the ground up to market your brand and inform your guests

Comms Hub

Our smart engine allows you to communicate with guests via many platforms

Onboarding

Your time is short, let us use our skills to onboard your entire portfolio, delivered ready to use

Outsource

Don't want the hassle, then outsource your entire digital guide to us. We will take care of every aspect

Orana Stay Premium

Want your guest guides today? Why not use our Orana Stay Automated solution. Using the power of your Cloud Beds software and OpenAI to combine your data and create an amazing experience for your guests. You can start engaging with guests today, and then book in your FREE training session where we teach you how to take your new guides and extend them to showcase only information you know and want to share with guests.

Priced at US$ 6.00 per guide per month
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Let’s work together

Get in touch today and receive a complimentary consultation, we will take the time to understand your requirements and work out your pricing. This is ideal for those who want something a little more special.

EXTENDED BOOKINGS: By sharing your guide with them early on, it allows guests to plan activities and even find local attractions before they arrive. 

The volume of extended bookings that occurred after our customers went live with Orana Stay was a really unexpected benefit of the guest app.

UPSELL: You have a captive audience, so your scope to upsell to your guests is unlimited. Perhaps there is a local winery, a theme part or fine dining nearby. Use this to showcase the area, but earn extra revenue for these opportunities.

The Return On Your Investment

TIME: Everyone knows how busy it gets in any accommodation type. By implementing a proper guest experience app you empower your guest to find out the answers they would otherwise contact you about. This frees up your time to build your busiess and also to focus your attention on engaging guests at a far higher level.

OTA FEES: Fees vary, but are substantial. If you can find an easy way to encourage guests to rebook direct, you then can offer a discount over the OTA and still make more money than you would otherwise. This does rely on you having a decent book-direct website, but the rewards can be enormous.

REVIEWS: The lifeblood of your business is exceptional reviews. Encourage guests to leave reviews via the app, plus promote your social media platforms to encourage engagement to drive bookings to your side.

BRAND: Your brand is the most important aspect of your business, and it needs to be marketed everywhere. By creating a guest app, your brand is on your guests device before, during and long after the stay. And they can find you against easily, no searching.

Book a 1-2-1 with our Founder, Roger Graham, to find out more?

Telephone : 1300 759 268 (Australia)
Email : [email protected]

Telephone: (877) 505 6726 
Email : [email protected]

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