Platform Comparison
Orana Stay vs
Duve
Duve is a comprehensive guest experience platform that recently raised $60M and serves large hotel groups including Accor, OYO, and Leonardo Hotels across 70+ countries. Orana Stay is purpose-built for independent hotels and short-term rental operators, with a free tier, 107 languages, and AI that builds your entire guidebook from your property website in under 5 minutes.
Orana Stay
Built for independent operators
Free to start. AI generates your complete guest guidebook from your website URL, no content writing, no templates to fill. Designed for independent hotels, boutique properties, and STR operators who want enterprise-quality guest experience without enterprise pricing.
Duve
Built for large hotel groups
Comprehensive end-to-end guest management platform serving 1,000+ brands across 70+ countries. Noted as an expensive solution by industry analysts. Best suited to mid-to-large hotel groups with budget for a full-featured enterprise platform.
Feature comparison
| Orana Stay | Duve | |
|---|---|---|
| Pricing & Access | ||
| Free tier available | ✓ Free forever | ✗ No free tier |
| Transparent public pricing | ✓ Published on website | ✗ Custom quote only |
| Price positioning | Free / $5–15/room paid plans | High, noted as expensive |
| Guidebook & Content | ||
| AI builds guidebook from website URL | ✓ Under 5 minutes* | ✗ Manual content setup |
| Monthly auto-refresh of content | ✓ Fully automated | ✗ Manual updates required |
| Local experiences auto-populated | ✓ Viator & FareHarbor, 50km | ✗ Not available |
| Digital guest guide / web app | ✓ | ✓ |
| No app download required | ✓ PWA | ✓ |
| Languages supported | 107 languages | 20 languages |
| Check-In & Guest Operations | ||
| Digital check-in / pre-arrival form | ✓ | ✓ |
| Digital signature & ID collection | ✓ | ✓ |
| Smart upselling | ✓ | ✓ |
| Unified messaging (WhatsApp, SMS, email) | ✓ Paid plans | ✓ |
| AI Concierge / guest chat | ✓ Paid plans | ✓ |
| Integrations | ||
| PMS integrations | ✓ 11 live PMS platforms | ✓ 150+ integrations |
| New integrations on request | ✓ Within 48 hours | Subject to feasibility, no SLA |
| Target Market | ||
| Best suited for | Independent hotels, boutique stays, STR operators | Mid-to-large hotel groups and chains |
| Setup complexity | Low, AI handles content automatically | Medium-High, complex initial setup noted in reviews |
| Support responsiveness | Responsive, small team, direct access | Mixed reviews, slower support flagged by users |
* Under normal conditions. Time varies based on website complexity and content volume.
Where they differ most
Pricing model
Orana Stay: Free tier available, AI guidebook, experiences, maps and WiFi at no cost forever. Paid plans from $5–10/room/month with pricing published transparently on the website.
Duve: No free tier. Custom pricing only, described by industry analysts as an expensive solution. After raising $60M, Duve is investing heavily in enterprise expansion across UK, Germany, and Singapore.
Guidebook creation
Orana Stay: AI reads your property website and builds your entire guidebook, every chapter, local experiences, maps, weather, WiFi, in under 5 minutes. Monthly auto-refresh means you never have to manually update content again.
Duve: Guest app content is set up manually. You build and maintain the information in your property portal. Personalisation is strong once configured, but the initial content work falls on you or your team.
Language support
Orana Stay: 107 languages, automatically detected from PMS data where available, guests see the guide in their own language from the first tap with no configuration required.
Duve: 20 supported languages with ongoing additions. For properties serving diverse international guest profiles, the language gap can be significant.
Target scale
Orana Stay: Built for independent hotels, boutique properties, serviced apartments, and short-term rental operators. Priced and designed for operators who want professional technology without needing a tech team to implement it.
Duve: Serves Accor, OYO, Leonardo Hotels, and Fattal Hotels, large multinational groups. The platform's depth is its strength, but it brings corresponding complexity and cost that may be unnecessary for smaller operations.
Which is right for you?
Choose Orana Stay if…
✓You're an independent hotel, boutique property, or STR operator
✓You want a free tier with no credit card and no commitment
✓You want AI to build and maintain your guidebook without manual effort
✓You need broad language coverage, 107 vs 20
✓You want local experience bookings generating revenue automatically on the free plan
✓You want transparent pricing without a sales process to get started
Consider Duve if…
✓You operate a mid-to-large hotel group with budget for an enterprise platform
✓You need 150+ PMS and third-party integrations out of the box
✓F&B mobile ordering and digital menus are a core requirement
✓You're a multinational group needing a platform with offices in Europe and Asia
✓Highly personalised upsells based on deep guest segmentation are critical
See Orana Stay
running on your property
Book a demo and we'll run the AI guidebook build live using your actual website URL. Under 5 minutes from URL to a complete, published guest guidebook, at no cost to start.