We Continue Where Your Property Management Software (PMS) Ends
We are thrilled you are seeking more information on the benefits of creating your own branded and customised Orana Stay digital welcome guide!
These are some key benefits you can expect from our digital welcome guide
As mentioned in our previous email we offer full support during the self-creation process and are always available to answer any questions you may have. In addition we also offer a full set up and maintenance service for those who want the benefit of a guide but don’t have the time to invest to create this themselves.
We would love to help you seize the opportunity to wow your guests and increase your revenue. We are so confident that you and your guests will love our app that we offer a full 60 day money back guarantee.
EXTENDED BOOKINGS: By sharing your guide with them early on, it allows guests to plan activities and even find local attractions before they arrive.
“The volume of extended bookings that occurred after our customers went live with Orana Stay was a really unexpected benefit of the guest app.”
UPSELL: You have a captive audience, so your scope to upsell to your guests is unlimited. Perhaps there is a local winery, a theme part or fine dining nearby. Use this to showcase the area, but earn extra revenue for these opportunities.
TIME: Everyone knows how busy it gets in any accommodation industry. By implementing a modern guest experience app, you empower your guests to find out the answers they would otherwise contact you about. This frees up your time to build your business and also to focus your attention on engaging guests at a far higher level.
OTA FEES: Fees vary, but can be substantial. Encourage guests to book direct which enables you to offer a discount over the OTA and still make more money than you would otherwise. This does rely on you having an effective book-direct website, the rewards can be significant.
REVIEWS: The lifeblood of your business is exceptional reviews. Encourage guests to leave reviews via the app, plus promote your social media platforms to encourage engagement to drive bookings to your site.
BRAND: Your brand is the most important aspect of your business, and it needs to be marketed comprehensively. By creating a modern guest app, your brand is on your guests’ devices before, during and long after their stay. And when the time comes for their next vacation, they can find your accomodation easily, no getting lost in the sea of competing properties.