Cookie Policy

This Cookie Policy explains how Orana Software Inc. and Orana Software Pty Ltd, trading as Orana Stay ("we", "us", "our"), use cookies and similar tracking technologies on oranastay.com ("the website").

By continuing to use the website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time, see Section 4 for details.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit, such as your preferred language or login status, to improve your experience on your next visit and to help us understand how the website is being used.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored on your device for a set period). They can be set by us ("first-party cookies") or by third-party services we use ("third-party cookies").

2. Cookies We Use

Essential cookies

These cookies are strictly necessary for the website to function. They cannot be disabled without breaking core functionality.

Cookie	Provider	Purpose	Duration
__blazor_session	Orana Stay	Maintains your session state within the Blazor application	Session
auth_token	Orana Stay	Keeps you logged in to your account	30 days

Analytics cookies

These cookies help us understand how visitors use the website so we can improve it. All data is aggregated and anonymised.

Cookie	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users and tracks sessions	2 years
_ga_*	Google Analytics	Maintains session state for Google Analytics 4	2 years
_gid	Google Analytics	Distinguishes users within a 24-hour period	24 hours

Google Analytics data is processed under Google's Privacy Policy. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Marketing and advertising cookies

We use Facebook Pixel to measure the effectiveness of our advertising and to understand how visitors interact with the website after seeing our ads. This data may be used to serve relevant advertising to you on Facebook and Instagram.

Cookie	Provider	Purpose	Duration
_fbp	Meta (Facebook)	Identifies browsers for advertising measurement and retargeting	90 days
_fbc	Meta (Facebook)	Stores the last ad click for conversion attribution	90 days
fr	Meta (Facebook)	Used by Facebook to deliver and measure advertising	90 days

Facebook Pixel data is processed under Meta's Data Policy. You can manage your Facebook ad preferences at facebook.com/adpreferences.

3. Cookies in the Guest Guidebook

When guests access a guest guidebook hosted on the Orana Stay platform (typically at a custom subdomain or oranaguidebooks.com), separate cookie settings may apply for that service. The guidebook application uses minimal session cookies for functionality. Guests can refer to the guidebook's own privacy notice for details.

4. Managing Cookies

You can control and manage cookies in several ways:

Browser settings

Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of the website. Instructions for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opt-out tools

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook/Meta: Facebook Ad Settings
• General advertising opt-out: youronlinechoices.com (EU) or optout.aboutads.info (US)

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed. The "Last updated" date at the top of this page indicates when the policy was last revised.